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This process is reached after both parties agree on the quality of the product and are comfortable with taking the product to mass production. An estimated production timeline and delivery date will be provided by USI.
We commit our entire corporation to the goal of producing quality products on time and according to order. Please read our warranty and guarantee information below:
While we do our best to make sure that your samples and products arrive on time there are unfortunately, certain events beyond our control. We will act on our best efforts to resolve these issues as quickly as possible and will communicate any potential delays that may occur. During mass production there are possible mistakes that may occur due to human or mechanical error. We expect during all production that there may be a 1-2 percent error rate and our customers must recognize this and plan accordingly. Any number of defects exceeding the 2% defect rate will be compensated monetarily at cost by Universal Stylz, Inc. All defects must be shipped back to Universal Stylz, Inc before receiving compensation. |